Shipping policy
Shipping Policy – CalmiPaws
We know you’re excited to receive your CalmiPaws products — and we’re just as excited to deliver them to you quickly, safely, and reliably. Below you’ll find everything you need to know about our worldwide shipping process.
Shipping Locations
We proudly ship worldwide to customers across Australia, New Zealand, Canada, USA, United Kingdom, and many other countries.
All orders are shipped from our international fulfilment partners to ensure fast and reliable delivery.
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays).
Once your order has been dispatched, you’ll receive a confirmation email with tracking details.
Shipping Time
Delivery typically takes 4–13 business days after dispatch, depending on your location and local postal services.
Shipping Method
We offer Tracked International Shipping on all orders.
For orders above $84 AUD, $77 CAD/ £40 GBP / $55 USD, shipping is completely free.
Tracking Your Order
Once your order has shipped, you’ll receive an email with your tracking link.
You can also visit our Track Your Order page to view the latest status of your shipment.
Please allow 24–48 hours for tracking updates to appear.
Failed Delivery / Incorrect Address
Please double-check your shipping address before completing your order.
CalmiPaws is not responsible for packages delivered to incorrectly entered addresses.
If a parcel is returned due to an incorrect or incomplete address, we can resend it once additional shipping fees are covered.
Delays
While we strive for fast and reliable delivery, occasional delays may occur due to customs, courier issues, or high demand periods.
We appreciate your patience and will always keep you informed.
Need Help?
If you have any shipping-related questions or concerns, please contact us at
📧 support@calmi-paws.com — we’re always happy to help!